R A D X R

Support & Help Center

How can we help?

Radxr connects your Spotify listening with profiles, discovery, and friends. If something isn’t working or you have a question, we’re here to help.

The fastest way to reach us is by email:

We typically respond within 1–2 business days.

Contact us

Fill out the form below and we’ll get back to you as soon as we can.

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Frequently asked questions

Open Radxr and tap Connect with Spotify on the login screen. You’ll be redirected to Spotify to authorize access. Once approved, your profile and listening data will sync automatically.
Activity syncs periodically from Spotify. Try force-closing and reopening the app, or disconnect and reconnect Spotify in Settings. If the issue persists, contact us with your Spotify username.
Go to your profile and use Find friends to search by name or Spotify user ID. Send a friend request — once accepted, you’ll see each other’s activity and curations.
Email support@radxr.app from the address linked to your account and request deletion. We’ll remove your Radxr data within 30 days. Disconnecting Spotify in the Spotify app does not automatically delete your Radxr account.
Radxr reads your profile, top artists and tracks, recently played items, and playlists (read-only) to power your sound profile, recommendations, and social features. We never post to Spotify on your behalf. See our Privacy Policy for details.
Use the contact form above and select Bug report. Include your device model, iOS/Android version, and steps to reproduce the issue. Screenshots are always helpful.