Safety reports are reviewed within 24 hours. Other support requests are
typically answered within 1–2 business days.
Contact us
Fill out the form below and we’ll get back to you as soon as we can.
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Frequently asked questions
Open the user’s profile, activity, or comment and tap Report or
Block. Blocking hides that user and their content immediately and
notifies Radxr. We review safety reports within 24 hours and remove violating content
and accounts. You can also select Safety report in the form above.
Open Radxr and tap Explore Radxr to use the app right away, or
Sign in with Spotify / Settings → Sign in. Sign-in happens in an
in-app browser — the Spotify app does not need to be installed. Once approved, your
profile and listening data sync automatically.
Activity syncs periodically from Spotify. Try force-closing and reopening the app,
or disconnect and reconnect Spotify in Settings. If the issue persists, contact us
with your Spotify username.
Go to your profile and use Find friends to search by name or Spotify
user ID. Send a friend request — once accepted, you’ll see each other’s activity
and curations.
Open Radxr Settings and tap Delete Radxr Account. After two confirmations,
your profile, curations, activity, friend connections, Sound Profile data, and public links
are permanently deleted. This does not delete your Spotify account. You can separately revoke
Spotify access from the Manage Spotify Access link in Radxr Settings.
Radxr reads your profile, top artists and tracks, recently played items, and
playlists (read-only) to power your sound profile, recommendations, and social
features. We never post to Spotify on your behalf. See our
Privacy Policy for details.
Use the contact form above and select Bug report. Include your
device model, iOS/Android version, and steps to reproduce the issue. Screenshots
are always helpful.